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Testimonials

Serving Albany, Saratoga, Schenectady, and Rensselaer Counties


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Customer Testimonials

#1)Such a happy,smilling Lady who answers the phone ready to help,#20thanks to her boss for making Seniors Priority and making time for Me,#3)The tech Bob was great,explained every part... read more

Bob Suski Avatar Bob Suski
October 25, 2023

Super happy with our EOD experience. Bob B was our installer for our new door. He was on time, easy to talk to, and explained the operational and routine maintenance... read more

Ryan S Avatar Ryan S
October 18, 2023

Great service from this company. We were trapped at home when our double garage door failed to open, even manually. Bob from Empire came promptly, explained what needed... read more

Mary Morris Avatar Mary Morris
September 15, 2023

So happy with service I received from your technician Bob.. very knowledgeable thorough and helpfull awesome, very happy. Thank you!

Joanne DeSarbo Avatar Joanne DeSarbo
September 15, 2023

Bob did a great job.

John White Avatar John White
September 15, 2023

Graham was very professional, informative, and neat . Answered all my questions and performed minimal work to solve my issues

Jeff Zelka Avatar Jeff Zelka
September 15, 2023

I wish I could give Bob 10 stars! He was very through from start to finish. I highly recommend Bob and Empire! Thank you for a great job fixing our... read more

Carol McIntosh Avatar Carol McIntosh
September 15, 2023

Bob showed up right on time. Assessed the problem quickly. He was knowledgeable and friendly. Job was done in a timely manner and the garage door is working well!!! Would... read more

Barbara Warford Avatar Barbara Warford
July 15, 2023

The technician, Bob B., showed up and assessed the repairs needed to my garage door opener. He provided me with options for repair and quoted me a price. ... read more

Christina Baker Avatar Christina Baker
July 15, 2023

Rarely write reviews but I have to say I highly recommend Empire Overhead Doors. Receptionist is incredibly friendly and knowledgeable of the process. They set up a very reasonable 2... read more

Andrew Feldman Avatar Andrew Feldman
May 15, 2023

Empire recently installed a new garage door and opener for me. They were a pleasure to work with, from the first phone call until final visit from them. Every person... read more

Carole OConnor Avatar Carole OConnor
April 15, 2023

Bob was early for his repair visit - he was Quick, Professional and Thorough - he answered all my questions, couldn't ask for more....top shelf business!! 5 stars Plus!!!!

Paul Hill Avatar Paul Hill
April 15, 2023

Excellent customer service!!!

Jane Draiss Avatar Jane Draiss
April 15, 2023

Graham, my service rep, arrived early and performed wonderful maintenance and repair for my 13 year old garage door! Very efficient and explained everything to me step by step. I... read more

BB MacPhail Avatar BB MacPhail
April 15, 2023

The representative on the phone was helpful and courteous, and the repairman who came to the house arrived on time, diagnosed the problem and fixed it quickly. They are a... read more

Eric Hughes Avatar Eric Hughes
March 15, 2023

Bob did a great job. He was prompt, courteous and very knowledgeable. I’d most definitely use this company again. 5 stars hands down!

Sharon Phillips Avatar Sharon Phillips
March 15, 2023

Needed to have a repair to my Overhead Door and Empire Overhead Doors scheduled me the same day within a few hours of my call for help. Bob, the... read more

Carolyn Knych Avatar Carolyn Knych
March 15, 2023

Excellent communication, Very reasonably priced, great quality

Richard Lev Avatar Richard Lev
February 15, 2023

We had an excellent experience with Empire Overhead Doors from the first phone call to the office until the installers were driving away from our home. They installed two openers,... read more

Kate Robbins Avatar Kate Robbins
February 15, 2023

Excellent service, all around!! From the initial communication with the office to the expert repair from the technicians, Empire gave top notch service! I heartily recommend them.

Linda Rose Avatar Linda Rose
February 15, 2023

We had a garage door installed recently. From beginning to end, Empire Overhead Doors was professional and courteous. Every step was clear, every detail was included, the options were plentiful,... read more

Shaun McDonald Avatar Shaun McDonald
February 15, 2023

Bob was friendly and very efficient. Any and all questions were answered professionally and I was very pleased with the service he provided.

John Battenfield Avatar John Battenfield
February 15, 2023

Great door the technician was great and very friendly. I will use empire overhead doors again on my other garage door and will refer them to everyone.

kathy sells Avatar kathy sells
January 15, 2023

Excellent service !

James Collins Avatar James Collins
December 15, 2022

Have used Empire Overhead Door 3 times and each time have been happy with service and price. Bob is especially professional and helpful, does things right! Will continue to... read more

Andrea Lilley Avatar Andrea Lilley
December 15, 2022

Professionalism at its finest. Took a difficult job with stride and delivered an impressive product

Maximillian Sinton Avatar Maximillian Sinton
December 15, 2022

Do not hesitate and go with Empire Overhead Doors! My husband and I are really happy with our experience! We were looking for new construction garage doors and had a... read more

Alyssa Dickson Avatar Alyssa Dickson
November 15, 2022

Fast, Professional and would highly recommend. I had called empire overhead doors to come replace a spring that had snapped on my garage door, I had asked the specialist to... read more

Dave Scotto Avatar Dave Scotto
November 15, 2022

Very professional and got our garage door working!! Very pleased with the service and the customer relations.

Jennifer Remillard Avatar Jennifer Remillard
November 15, 2022

I have an 18' garage door and the tension spring snaped on a Sunday evening. I have replaced springs on smaller doors my self in the past, it's not a... read more

Vernon Fonda Avatar Vernon Fonda
November 15, 2022

Great company to deal with. They were on time, diagnosed the problem quickly and did the repairs timely. They were friendly at the same time professional. Highly recommend them.

Janice Van Wormer Avatar Janice Van Wormer
November 15, 2022

I LOVE MY NEW DOOR. From a 1950s wooden door to a nice new two inch steel door with an insulated panel! I am beyond happy with the quality service... read more

Ryan Berg Avatar Ryan Berg
November 15, 2022

Excellent experience working with Empire. From scheduling, to appointment notifications, timely arrival and fair pricing, I’m very happy with the result. Very friendly too!

Tim Ochs Avatar Tim Ochs
November 15, 2022

Great company. When I called and explained the issues I was having with my garage door, EOD explained to me when they could have someone out there the next... read more

Josh Freddoso Avatar Josh Freddoso
November 15, 2022

We love our new doors!! We've had lots of compliments, and noticed people stopping to look at them. Our installer was polite and efficient and left the site... read more

Rosemary Malinowski Avatar Rosemary Malinowski
November 15, 2022

Very, professional and knowledgeable staff. Love the reasonably priced finished product. Thank you.

Vivian Davis Avatar Vivian Davis
November 15, 2022

Great job ,quick service ,very pleased ,would recomend them !

Pat Guthinger Avatar Pat Guthinger
November 15, 2022

Great customer service, high quality products and top notch work! Very pleased with all 3 doors that Empire installed for us.

Cafarelli’s Pizza & Catering Avatar Cafarelli’s Pizza & Catering
November 15, 2022

I had a great experience with Empire Overhead Doors. They worked with me to find the best door for my price point. The installers were also great to... read more

Jennifer Owens Avatar Jennifer Owens
November 15, 2022

Graham came today to do a long overdue tuneup of my garage door. He recommended replacing the spring that was installed 15 years ago. He completed the job... read more

Sue Romanoski Avatar Sue Romanoski
November 15, 2022

From beginning to end everyone at Empire was amazing! I must have called a thousand times with a million questions and every time Jamie was as nice as can be!!... read more

Nikki Burnetter Avatar Nikki Burnetter
November 15, 2022

Great experience! Had an urgent situation and they accommodated rather quickly. They did great work as well! Would recommend .

Ella-Go Avatar Ella-Go
November 15, 2022

My fifty two year old shed 8x7 overhead door spring broke and jammed the door at the half way point. Empire Overhead Doors technician Robert arrived two business days later.... read more

Ron Cookingham Avatar Ron Cookingham
November 15, 2022

The tech Bob came with his partner and I couldn’t be happier. He replaced the springs and my garage door is now working fine. I am so thankful they were... read more

Elizabeth Boudreau Avatar Elizabeth Boudreau
November 15, 2022

They just fixed our garage door. Friendly, fast & did a great job. I recommend!!!

Jo-Ellen Paterno Avatar Jo-Ellen Paterno
November 15, 2022

Responded quickly to our call. The technician was able to repair our door quickly.

Terry Weiner Avatar Terry Weiner
November 15, 2022
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