She immediately recognized the level of our need and responded quickly juggling her schedule to provide timely professional service.
My neighbors are elderly and had a garage door that would not close properly after trying a company that was unavailable I called empire and spoke with Jamie. She immediately recognized the level of our need and responded quickly juggling her schedule to provide timely professional service. She was very attentive considering we were going to have a snow storm within the next few days this company fit us in to their schedule within 3 days. Wow the technician was professional and fix the door that day the price was affordable too very satisfied. Thank you!
End result, a beautiful door and a company that we wouldn’t hesitate to recommend or do business with again.
Fantastic Company to do business with. The entire staff was friendly & knowledgeable , worked with transparency and kept us up to date during the entire process. End result, a beautiful door and a company that we wouldn’t hesitate to recommend or do business with again. You won’t be disappointed.
Went above and beyond, and fixed the door much faster than I expected.
They were excellent, helped me fix my door when I was out of their service grid! The woman was very friendly and contacted me back in a timely manner! My service technician was a pleasure to work with, went above and beyond, and fixed the door much faster than I expected!
Empire was very easy and pleasant to work with in every way.
Absolutely perfect job! Empire was very easy and pleasant to work with in every way. They were conveniently available (next day service while other companies said it would be a month or more before they could replace my ancient and totally failed opener). They showed up the cay after I called them at exactly the scheduled time and did and their installers did a totally professional, expert and excellent job in a polite and friendly way. I was delighted with them and the results and can truly recommend them without reservation. Their office staff is also a joy to work with on the telephone.
They had a great reputation for quality service and I could see they are a local family owned business.
My 20+ year old garage door was running poorly. I usually do my own work but I know when it pays to call an experienced expert. I selected Empire Overhead Doors because they had a great reputation for quality service and I could see they are a local family owned business. Empire diagnosed the problem and replaced the worn parts quickly. Their price was reasonable. I am very happy dealing with pleasant people, their excellent workmanship, and the ease of not having to do the task myself. I recommend Empire without hesitation.
We highly recommend Overhead Door.
Serviceman (Todd) arrived as advertised and immediately found the issue. He did a routine check on both doors and did a great job. The doors are in great working order. We highly recommend Overhead Door.
He was friendly, knowledgeable and very thorough.
Great customer service! Todd, the owner came to install a new garage door opener. He was friendly, knowledgeable and very thorough. Additionally, his office staff were very helpful in answering all of my questions. I would highly recommend Empire Overhead Doors to anyone who needs any garage door service. They are the best in the business. Thank you so much!
The technician, Todd, got the door fixed, explained the issue, and lubricated the tracks.
After a week of trying to pry open the garage door myself, I gave up and called Empire Overhead Doors. They got me scheduled for the very next morning. Day of, I received a call asking if it was okay for a tech to come early, and I happily agreed. The technician, Todd, got the door fixed, explained the issue, and lubricated the tracks – he was done and gone before the initially scheduled start time! Super happy with my experience, and my neighbors will surely be happy that I have access to my lawn mower again!
Got somebody over same day and fixed it for a very reasonable price.
Great experience with this company today. My spring broke on my garage door and I literally was not able to get my car out. Most other places were booked into the following week and based on past experience I wanted to use Empire. They moved some things around recognizing my situation and got somebody over same day and fixed it for a very reasonable price.